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Alex Roitman
2003-12-08 19:45:05 +00:00
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<?xml version="1.0" encoding="UTF-8"?>
<!--
User Manual for Gramps - a GTK+/GNOME based genealogy program
Copyright (C) 2003 Alexander Roitman
Permission is granted to copy, distribute and/or modify this
document under the terms of the GNU Free Documentation
License (GFDL), Version 1.1 or any later version published
by the Free Software Foundation with no Invariant Sections,
no Front-Cover Texts, and no Back-Cover Texts.
A copy of the license is included in the file COPYING-DOCS
distributed with this manual.
-->
<!-- $Id$ -->
<!-- =============== Appendices Subsection ================ -->
<sect2 id="faq">
<title>Frequently Asked Questions</title>
<para>This appendix contains the list of questions that frequently come
up in mailing list discussions and forums. This list is by no means
complete. If you would like to add questions/answers to this list,
please email your suggestions to <ulink url="mailto:gramps-devel@lists.sf.net"
type="mailto">gramps-devel@lists.sf.net</ulink>
</para>
<variablelist>
<varlistentry><term>What is &app;?</term>
<listitem><para> &app; is the Genealogical Research and Analysis
Management Program System. In other words, it is a personal genealogy
program letting you store, edit, and research genealogical data using
the powers of your computer.
</para></listitem>
</varlistentry>
<varlistentry><term>Where do I get it and how much does it cost?</term>
<listitem><para>
&app; can be downloaded from <ulink url="http://sf.net/projects/gramps"
type="http">http://sf.net/projects/gramps</ulink> at no charge.
&app; is an Open Source project covered by the GNU General Public License.
You have full access to the source code and are allowed to distribute the
program and source code freely.
</para></listitem>
</varlistentry>
<varlistentry><term>Does it work with Windows (tm)?</term>
<listitem><para>
No. &app; uses the GTK and GNOME libraries. While the GTK libraries
have been ported to Windows, the GNOME libraries have not.
This, however, may change in the future.
</para></listitem>
</varlistentry>
<varlistentry><term>Does it work with the Mac?</term>
<listitem><para>
The Fink project (<ulink url="http://fink.sf.net"
type="http">http://fink.sf.net</ulink>) has ported an old version of
&app; (0.8.0) to OSX. The Mac OSX port is not directly supported by
the &app; project, primarily because none of the &app; developers
have access to Mac OSX.</para>
<para>The GNOME 2 version of &app; (0.9.x) does not appear to have been
ported by the Fink project. Please contact the Fink project for more
information.
</para></listitem>
</varlistentry>
<varlistentry><term>Does it work with KDE?</term>
<listitem><para>
Yes, as long as the required GNOME libraries are installed.
</para></listitem>
</varlistentry>
<varlistentry><term>Do I really have to have GNOME installed?</term>
<listitem><para> Yes, but you do not have to be running the GNOME desktop.
</para></listitem>
</varlistentry>
<varlistentry><term>What version of GNOME do I need?</term>
<listitem><para>
The latest versions of gramps (0.9.0 and higher) require GNOME 2.0 or higher.
Previous versions required GNOME 1.X.
</para></listitem>
</varlistentry>
<varlistentry><term>Is &app; compatible with
other genealogical software (GenApps)?</term>
<listitem><para>
&app; makes every effort to maintain compatibility with GEDCOM, the general
standard of recording genealogical information. We have import and export
filters that enable &app; to read and write GEDCOM files. </para>
<para>
It is important to understand that the GEDCOM standard is poorly implemented --
virtually every genealogical software has its own "flavor" of GEDCOM. As we
learn about new flavor, the import/export filters can be created very quickly.
However, finding out about the unknown flavors requires user feedback.
Please feel free to inform us about any GEDCOM flavor not supported by &app;,
and we will do our best to support it!
</para></listitem>
</varlistentry>
<varlistentry><term>Can &app; read files created by GenApp X?</term>
<listitem><para> See above.
</para></listitem>
</varlistentry>
<varlistentry><term>Can &app; write files readable by GenApp X?</term>
<listitem><para> See above.
</para></listitem>
</varlistentry>
<varlistentry><term>Can &app; print a genealogical tree for my family?</term>
<listitem><para>
Yes. Different people have different ideas of what a genealogical tree is.
Some think of it as a chart going from the distant ancestor and listing
all his/her descendants and their families. Others think it should be a
chart going from the person back in time, listing the ancestors and their
families. Yet other people think of a table, text report, etc. </para>
<para>
&app; can produce any of the above, and many more different charts and
reports. Moreover, the plugin architechture enables users (you) to create
their own plugins which could be new reports, charts, or research tools.
</para></listitem>
</varlistentry>
<varlistentry><term>In what formats can &app; output its reports?</term>
<listitem><para>
Text reports are available in HTML, PDF, AbiWord, KWord, LaTeX, RTF, and
OpenOffice formats. Graphical reports (charts and diagrams) are available in
PostScript, PDF, SVG, OpenOffice and GraphViz formats.
</para></listitem>
</varlistentry>
<varlistentry><term>Is &app; compatible with the Internet?</term>
<listitem><para>
&app; can store web addresses and direct your browser to them. It can import
data that you download from the Internet. It can export data that you could
send over the Internet. &app; is familiar with the standard file formats
widely used on the Internet (e.g. JPEG, PNG, and GIF images, MP3, OGG, and
WAV sound files, QuickTime, MPEG, and AVI movie files, etc). Other than that,
there is little that a genealogical program can do with the Internet :-)
</para></listitem>
</varlistentry>
<varlistentry><term>Can I create custom reports/filters/whatever?</term>
<listitem><para>
Yes. There are many levels of customization. One is creating or modifying
the templates used for the reports. This gives you some control over
the fonts, colors, and some layout of the reports. You can also use &app;
controls in the report dialogs to tell what contents should be used for a
particular report. In addition to this, you have an ability to create your
own filters -- this is useful in selecting people based on criteria set
by you. You can combine these filters to create new, more complex filters.
Finally, you have an option to create your own plugins. These may be new
reports, research tools, import/export filters, etc. This assumes some
knowledge of programming in Python.
</para></listitem>
</varlistentry>
<varlistentry><term>What standards does &app; support?</term>
<listitem><para>
The nice thing about the standards is that there never is a shortage of
them :-). &app; is tested to support the following flavors of GEDCOM:
GEDCOM5.5, Brother's Keeper, Family Origins, Familty Tree Maker, Ftree,
GeneWeb, Legacy, Personal Ancestral File, Pro-Gen, Reunion, and
Visual Genealogie.
</para></listitem>
</varlistentry>
<varlistentry><term>What is the maximum database
size (bytes) &app; can handle?</term>
<listitem><para>
&app; has no hard limits on the size of a database that it can handle.
In reality, however, there are practical limits. Currently &app; loads all
data into memory, so the limiting factor tends to be the available memory
on the system.
</para></listitem>
</varlistentry>
<varlistentry><term>How many people can &app; database handle?</term>
<listitem><para>
We have found that on a typical system, &app; tends to bog down after the
database has around 15,000 people. Again, this is dependant on how much
memory you have.
</para></listitem>
</varlistentry>
<varlistentry><term>Why is &app; running so slowly?</term>
<listitem><para>
If &app; seems too slow to you, it is most likely that you have a large
database. Currently, &app; loads all the database into memory, therefore
large databases tend to be less than responsive. Specifically, the system
can be virtually brought to its knees if swapping is needed for &app;' data.
</para> <para>
This will be addressed in the next stable release following version 1.0.
Temporarily, adding more memory could make a huge difference, but we realize
that this is a poor way of treating the problem. If you would like to help
with the implementation of the real database backend, please don't hesitate
to email us at <ulink url="mailto:gramps-devel@lists.sf.net"
type="mailto">gramps-devel@lists.sf.net</ulink>
</para></listitem>
</varlistentry>
<varlistentry><term>My database is really big.
Is there a way around loading all the data into memory?</term>
<listitem><para>
Currently, there is no way around it. However, this is our biggest priority
after releasing version 1.0. The real database backend will be incorporated
in the next stable release (1.2) which will dramatically improve performance
in both speed and memory usage.
</para></listitem>
</varlistentry>
<varlistentry><term>Why are non-latin characters displayed
as garbage in PDF/PS reports?</term>
<listitem><para>
This is a known problem -- PS (and PDF) have builtin fonts which pretty much
reflect the latin-1 charset. Any font in principle could be used with PS/PDF
but then it would have to be embedded in the file. This is problematic since
every system has different idea about fonts and their setup.</para>
<para>
This should be resolved as we move to gnome-print. In the meantime, a useable
workaround is to generate reports in OpenOffice.org format and then export
to PDF from the OpenOffice.org application.
</para></listitem>
</varlistentry>
<varlistentry><term>Why can I not add/remove/edit columns to the lists
in People View and Family View?</term>
<listitem><para>
This will be addressed after the TreeModelSort bug is fixed in pygtk,
see <ulink url="http://bugzilla.gnome.org/show_bug.cgi?id=125172"
type="http">http://bugzilla.gnome.org/show_bug.cgi?id=125172</ulink>
for the details.
Once the patch is committed and incorporated into pygtk, we will add the
ability to add/remove/edit sortable columns.
</para></listitem>
</varlistentry>
<varlistentry><term>I would like to contribute to &app; by writing
my favorite report. How do I do that?</term>
<listitem><para>
The easiest way to contribute to reports, filters, tools, etc. is to copy
an existing &app; report, filter, or tool. If you can create what you want
by modifying existing code -- great! If your idea does not fit into the logic
of any existing &app; tool, the <ulink
url="http://gramps.sourceforge.net/phpwiki/index.php/GrampsDevelopersPage"
type="http">following page</ulink> may provide some help in writing your
own plugin from scratch.
If you need more help or would like to discuss your idea with us,
please do not hesitate to contact us at <ulink
url="mailto:gramps-devel@lists.sf.net"
type="mailto">gramps-devel@lists.sf.net</ulink>
</para>
<para>
To test your work in progress, you may save your plugin under
<replaceable>$HOME/.gramps/plugins</replaceable> directory and it should
be found and imported on startup.
The correctly written plugin will register itself with &app;, create menu
item, and so on.</para>
<para>
If you are happy with your plugin and would like to contribute your code
back to the &app; project, you are very welcome to do so by contacting us
at <ulink url="mailto:gramps-devel@lists.sf.net"
type="mailto">gramps-devel@lists.sf.net</ulink>
</para></listitem>
</varlistentry>
<varlistentry><term>I found a bug and I want it fixed right now!
What do I do?</term>
<listitem><para>
The best thing you can do is to fix the bug and send the patch to
<ulink url="mailto:gramps-devel@lists.sf.net"
type="mailto">gramps-devel@lists.sf.net</ulink> :-)</para>
<para>
The next best thing would be to submit a good bug report. This can be done in
one of the two ways: (1) send your report to
<ulink url="mailto:gramps-bugs@lists.sf.net"
type="mailto">gramps-bugs@lists.sf.net</ulink>
or (2) file your report with the bug tracker system at
<ulink url="http://sf.net/tracker/?group_id=25770" type="http">
http://sf.net/tracker/?group_id=25770&amp;atid=385137</ulink>
(this function is also available by selecting
<menuchoice><guisubmenu>Help</guisubmenu><guimenuitem>Report a
bug</guimenuitem></menuchoice> from gramps main menu). </para>
<para>A good bug report would include: </para>
<itemizedlist>
<listitem><para>
Version of gramps you were using when you encountered the bug
(available through <menuchoice><guisubmenu>Help</guisubmenu>
<guimenuitem>About</guimenuitem></menuchoice> menu item).
</para></listitem>
<listitem><para>
Language under which gramps was run
(available by executing </para>
<para><command>echo $LANG</command></para>
<para>in your terminal).
</para></listitem>
<listitem><para>
Symptoms indicating that this is indeed a bug.
</para></listitem>
<listitem><para>
Any Traceback messages, error messages, warnings, etc,
that showed up in your terminal or a in separate traceback window.
</para></listitem>
</itemizedlist>
<para>Most problems can be fixed quickly provided there is enough information.
To ensure this, please follow up on your bug reports. In particular, if you
file a bug report with sf.net bug tracker, PLEASE log in to sf.net before
filing
(register your free account if you don't have one). Then we will have a way
of contacting you should we need more information. If you choose to file your
report anonymously, at least check every so often whether your report page
has something new posted, as it probably would.</para>
<para>If the above explanations seem vague, please follow
<ulink url="http://www.chiark.greenend.org.uk/~sgtatham/bugs.html"
type="http">this link.</ulink>
</para></listitem>
</varlistentry>
<varlistentry><term>It is obvious that &app; absolutely needs to
become a (client-server/web-based/PHP/weblog/Javascript/C++/distributed/KDE/Motif/Tcl/Win32/C#/You-name-it)
application. When is this going to happen?</term>
<listitem><para>
The surest way to see it happen is to get it done by yourself. Since
&app; is free/open source, nobody prevents you from taking all of the
code and continuing its development in whatever direction you see fit.
In doing so, you may consider giving your new project another name to
avoid confusion with the continuing &app; development. If you would
like the &app; project to provide advice, expertise, filters, etc.,
we will gladly cooperate with your new project, to ensure compatability
or import/export options to your new format of a project.</para>
<para>
If, however, you would like the &app; project to to adopt your strategy,
you would need to convince &app; developers that your strategy is good
for &app; and superior to the present development strategy.</para>
<para>
HINT: if &app; developers are still not convinced after about three
messages sent to gramps-devel, maybe you are better off on your own
rather than with a company of retards who can't fully realize the
potential of your great idea :-)
</para></listitem>
</varlistentry>
</variablelist>
</sect2>