Merge pull request #2351 from iv-org/add-faq-link

Add FAQ link to readme

.github/ISSUE_TEMPLATE/bug_report.md

@@ -7,9 +7,16 @@ assignees: ''
 
 ---
 
-<!-- Please use the search function to check if the bug you found has already been reported by someone else -->
-<!-- If you want to suggest a new feature please use "Feature request" instead -->
-<!-- If you want to suggest an enhancement to an existing feature please use "Enhancement" instead -->
+<!--
+  BEFORE TRYING TO REPORT A BUG:
+ 
+  * Read the FAQ!
+  * Use the search function to check if there is already an issue open for your problem!
+
+  If you want to suggest a new feature please use "Feature request" instead
+  If you want to suggest an enhancement to an existing feature please use "Enhancement" instead
+-->
+
 
 **Describe the bug**
 <!-- A clear and concise description of what the bug is. -->

README.md

@@ -31,6 +31,8 @@
    •  
   <a href="https://instances.invidious.io/">Instances list</a>
   &nbsp;•&nbsp;
+  <a href="https://docs.invidious.io/FAQ.md">FAQ</a>
+  &nbsp;•&nbsp; 
   <a href="https://docs.invidious.io/">Documentation</a>
   &nbsp;•&nbsp;
   <a href="#contribute">Contribute</a>

locales/en-US.json

@@ -430,5 +430,12 @@
     "user_created_playlists": "`x` created playlists",
     "user_saved_playlists": "`x` saved playlists",
     "Video unavailable": "Video unavailable",
-    "preferences_save_player_pos_label": "Save playback position: "
+    "preferences_save_player_pos_label": "Save playback position: ",
+    "crash_page_you_found_a_bug": "It looks like you found a bug in Invidious!",
+    "crash_page_before_reporting": "Before reporting a bug, make sure that you have:",
+    "crash_page_refresh": "tried to <a href=\"`x`\">refresh the page</a>",
+    "crash_page_switch_instance": "tried to <a href=\"`x`\">use another instance</a>",
+    "crash_page_read_the_faq": "read the <a href=\"`x`\">Frenquently Asked Questions (FAQ)</a>",
+    "crash_page_search_issue": "searched for <a href=\"`x`\">existing issues on Github</a>",
+    "crash_page_report_issue": "If none of the above helped, please <a href=\"`x`\">open a new issue on GitHub</a> (preferably in English) and include the following text in your message (do NOT translate that text):"
 }

src/invidious/helpers/errors.cr

@@ -26,22 +26,53 @@ def error_template_helper(env : HTTP::Server::Context, locale : String?, status_
   if exception.is_a?(InfoException)
     return error_template_helper(env, locale, status_code, exception.message || "")
   end
+
   env.response.content_type = "text/html"
   env.response.status_code = status_code
-  issue_template = %(Title: `#{exception.message} (#{exception.class})`)
+
+  issue_title = "#{exception.message} (#{exception.class})"
+
+  issue_template = %(Title: `#{issue_title}`)
   issue_template += %(\nDate: `#{Time::Format::ISO_8601_DATE_TIME.format(Time.utc)}`)
   issue_template += %(\nRoute: `#{env.request.resource}`)
   issue_template += %(\nVersion: `#{SOFTWARE["version"]} @ #{SOFTWARE["branch"]}`)
   # issue_template += github_details("Preferences", env.get("preferences").as(Preferences).to_pretty_json)
   issue_template += github_details("Backtrace", exception.inspect_with_backtrace)
+
+  # URLs for the error message below
+  url_faq = "https://github.com/iv-org/documentation/blob/master/FAQ.md"
+  url_search_issues = "https://github.com/iv-org/invidious/issues"
+
+  url_switch = "https://redirect.invidious.io" + env.request.resource
+
+  url_new_issue = "https://github.com/iv-org/invidious/issues/new"
+  url_new_issue += "?labels=bug&template=bug_report.md&title="
+  url_new_issue += URI.encode_www_form("[Bug] " + issue_title)
+
   error_message = <<-END_HTML
-    Looks like you've found a bug in Invidious. Please open a new issue
-    <a href="https://github.com/iv-org/invidious/issues">on GitHub</a>
-    and include the following text in your message:
+    <div class="error_message">
+      <h2>#{translate(locale, "crash_page_you_found_a_bug")}</h2>
+      <br/><br/>
+
+      <p><b>#{translate(locale, "crash_page_before_reporting")}</b></p>
+      <ul>
+        <li>#{translate(locale, "crash_page_refresh", env.request.resource)}</li>
+        <li>#{translate(locale, "crash_page_switch_instance", url_switch)}</li>
+        <li>#{translate(locale, "crash_page_read_the_faq", url_faq)}</li>
+        <li>#{translate(locale, "crash_page_search_issue", url_search_issues)}</li>
+      </ul>
+
+      <br/>
+      <p>#{translate(locale, "crash_page_report_issue", url_new_issue)}</p>
+
+      <!-- TODO: Add a "copy to clipboard" button -->
       <pre style="padding: 20px; background: rgba(0, 0, 0, 0.12345);">#{issue_template}</pre>
+    </div>
   END_HTML
 
-  next_steps = error_redirect_helper(env, locale)
+  # Don't show the usual "next steps" widget. The same options are
+  # proposed above the error message, just worded differently.
+  next_steps = ""
 
   return templated "error"
 end